The study of Operations Management fills a strategic role in the operational efficiency of manufacturing, as well as the service industry. Included in the tasks of operations managers are the essential components of quality enhancement and assurance, supply chain management, increased productivity, cost reduction, and flexibility improvements. Operations managers could be required to solve broadly defined operations related problems, apply analytical techniques to operations related procedures, processes, systems and methodologies, design and apply operations related control systems, understand the impact of operations management, use appropriate techniques, resources, and modern operations tools, including IT, for the solution of broadly defined operations. Operations Managers must also be able to communicate effectively and demonstrate the ability to work in a team. The Advanced Diploma in Operations Management is designed to build on the knowledge and skills obtained in the Diploma (Operations Management). This course will provide a deeper level of knowledge, understanding, and skills required towards becoming primarily a competent, and efficient operations manager and employee. Applicants with relevant qualifications and experience from other engineering and science disciplines may also apply.

Industrial Engineering Technologists develop concepts, designs and systems for manufacturing processes and services. They work with many different specialists such as material scientists, mechanical and electrical engineers, manufacturing, and services team leaders, marketers, and accountants to develop new efficient processes, quality assurance protocols and systems. Industrial engineering technologists are tasked to ensure that manufacturing plant or services rendered are optimally designed for customer satisfaction in terms of quality as well as being internationally competitive.

The purpose of this programme is to equip students with the necessary knowledge, skills, understanding, and abilities required to become competent operations managers. They will be able to plan and manage an organisation’s resources and processes which typically represents a significant portion of an organisation’s cost and assets. Included in the tasks of operations managers are the essential components of quality enhancement and assurance, supply chain management, increased productivity, cost reduction, and flexibility improvements.

The purpose of this programme is to equip students with knowledge and advanced skills to be able to determine and manage the effectiveness of quality management systems, appraise the current systems and processes, identify problem areas, and possess the skills to assist in the minimisation of the problem areas identified. This qualification offers an intensive, focused and applied specialisation which meets the need of a specific niche in the labour market. This programme is suitable for continuing professional development through the inculcation of a deep and systematic understanding of current thinking, practice, theory, and methodology, in the area of quality management and systems.