HCert: IT (User Support Services)* *(also offered on the George Campus)

Nelson Mandela University

HCert: IT (User Support Services)* *(also offered on the George Campus)

Programme Overview:

With this qualification you can work as an entry-level technical or user- support position that spans a wide range of computing environments requiring support personnel. Please note: An average of 60% for all modules at the exit level is required if an applicant wishes to proceed to the Diploma: IT (Support Services).

Faculty:

Faculty of EngineeringFaculty of the Built Environment and Technology

Delivery mode & duration of study:

Full-time 1 year

Qualification type:

Higher Certificate (HCert)

Department:

Department of IT Management and Governance

Admission Requirements

Applicant score for Mathematics:

290

Applicant score for Technical Mathematics:

290

Applicant score for Mathematical Literacy:

305

Subjects requirements:

• Minimum statutory NSC requirements for higher certificate entry must be met. • Mathematics or Technical Mathematics - 35%, or Mathematical Literacy – 55%.

Career opportunities:

IT Technician are responsible for troubleshooting computer problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Technicians must also Respond in a timely manner to service issues and requests.

Before You Apply

We aim to provide accurate information, but recommend verifying details in the official university prospectus.

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